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You worked at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter  Describe the problem with the equipment  Explain how this problem is affecting your work  Say what you want the shop or company to do To whom it may concern, I am writing to claim for my new laptop which I bought from your company last week. These days because of Covid-19 I have to work full-time from home. Suddenly I lost my laptop’s image during an important meeting. The most significant problem which it was caused was related to my vital meeting that I lost it this morning. I am so sad because I was waiting for this meeting for more than a month and I lost my chance to get the project from the company. Another important issue is about my investment because I was invested on this project, and just due to your equipment shortage my money was wasted. Although I know that you cannot compensate my losses, I just return this laptop to you and please send it the new one to me as soon as possible. I look forward to your early response. Regards, Mona

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